Training Courses

At Centre for Good Relations we offer a variety of courses in the areas of Conflict, Mediation, Coaching, and Facilitation.

Centre for Good Relations trainers have over a decade of experience in the field of mediation, facilitation and conflict transformation. The trainers bring this experience to bear in all of our training courses, making the learning informative and memorable. 

Some examples of the training courses we offer include:

  • One-day Conflict Awareness 
  • Two-day Facilitation Skills
  • 1-1 Conflict Coaching
  • Six-day Civic Mediation Theory and Practice. Accredited.

Six-Day Civic Mediation Theory and Practice Course 2019. March 2019.

Module One: Monday 4th March - Thursday 7th March. Module Two: TBC.

What is Civic Mediation? Civic mediation uses mediative processes to seek constructive changes to societal challenges. It values the role of building relationships within a system to bring about effective change, and works to transform conflict to achieve long-term positive outcomes.

What does the course cover? Module One will cover personal and group responses to conflict; theories, tools and approaches for analysing multi-party conflicts; developing strategies to manage and transform complex conflicted situations. It will provide case studies where civic mediation has been applied in community resilience and peace-building, effective policy development, and environmental conflicts. Module two will focus on developing skills in group facilitation techniques used in the various stages of a multi-party mediation process.

Who is the training for? If you are:

  • Mediators or facilitators who would like to develop your existing skills to work with complex multi-stakeholder relationships in a range of settings.
  • Someone who wishes to build their understanding of how the quality of relationships impact on policy change.
  • Interested in moving away from a traditional mediation toolbox and want to try something new.
  • Someone who would like to become part of a network to embed civic mediation as a way of transforming conflict in our society.

Then this course is for you.


£800 including all training materials, lunch and refreshments.

Early Bird Rate £650 for bookings made before Monday 14th January 2019.

Module One only: £600. Module Two only: £300.

Lead Trainers:

Sam Tedcastle 

Sam is a mediator and facilitator with 17 years experience of conflict resolution work. She has worked with Mediation Northern Ireland as their Field Manager in England to develop the practice of civic mediation. In 2006 Sam was a Commissioner on the Commission on Integration and Cohesion, which informed national UK Policy on cohesion and immigration matters. More recently Sam has returned to her roots to continue to develop civic mediation practice in Scotland. She worked with WWF Celtic Seas Partnership applying civic mediation and stakeholder engagement processes to build transnational, cross-sectoral partnerships in the Celtic Seas. As part of this role she applied civic mediation processes to build relationships with the fishing industry, governments and eNGOs.

Abdul Rahim 

Abdul is a mediator and facilitator with over ten years experience in facilitating complex multi-party, multi-issue dialogue processes within and between local authorities, the third sector and communities. He has worked across England and more recently in Scotland using civic mediation processes to build understanding and relationships across communities where racial and cultural tensions are evident. He has experience of international conflicts, working with survivors of the Tsunami Disaster in Sri Lanka, and with marginalised Roma communities in Slovenia. Abdul is a qualified trainer in civic mediation and peace-building methodologies.

For further information about our courses or to register your interest in our March 2019 Civic Mediation Theory and Practice Course please contact Abdul Rahim at Centre for Good Relations by email: Or Tel: 07960 683328.

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