Civic Mediation Theory and Practice Course

What is Civic Mediation? Civic mediation uses mediative processes to seek constructive ways through societal challenges. It values the role of building relationships within a system to bring about effective change, and works to transform conflict to achieve long-term positive outcomes.

What does the course cover? Personal and group responses to conflict; theories, tools and approaches for analysing multi-party conflicts; developing strategies to manage and transform complex conflicted situations; Skills in group facilitation techniques used in the various stages of a multi-party mediation process; Case studies where civic mediation has been applied in community resilience and peace-building, effective policy development, and environmental conflicts.

Who is the training for? 

If you are:

  • Mediators or facilitators who would like to develop your existing skills to work with complex multi-stakeholder relationships in a range of contexts
  • Somone working in policy development who would like to explore how improved understandings and quality of relationships can lead to better policy outcomes
  • Interested in moving away from a traditional mediation toolbox and want to try something new.
  • Someone who would like to become part of a network to embed civic mediation as a way of transforming conflict in our society.

Then this course is for you.

Lead Trainers

Sam Tedcastle

Sam is a mediator and facilitator with 20 years experience of conflict resolution work. She has worked with Mediation Northern Ireland as their Field Manager in England to develop the practice of civic mediation. In 2006 Sam was a Commissioner on the Commission on Integration and Cohesion, which informed national UK Policy on cohesion and immigration matters. More recently Sam has returned to her roots to continue to develop civic mediation practice in Scotland. She worked with WWF Celtic Seas Partnership applying civic mediation and stakeholder engagement processes to build transnational, cross-sectoral partnerships in the Celtic Seas. As part of this role she applied civic mediation processes to build relationships with the fishing industry, governments and eNGOs.

Abdul Rahim

Abdul is a mediator and facilitator with over 15 years experience in facilitating complex multi-party, multi-issue dialogue processes within and between local authorities, the third sector and communities. He has worked across England and more recently in Scotland using civic mediation processes to build understanding and relationships across communities where racial and cultural tensions are evident. He has experience of international conflicts, working with survivors of the Tsunami Disaster in Sri Lanka, and with marginalised Roma communities in Slovenia. Abdul is a qualified trainer in civic mediation and peace-building methodologies.

Find out more

For further information on this (or our other courses) please contact Abdul Rahim at Centre for Good Relations by email: Or Tel: 07960 683328.